Our Policies and Procedures
We accept most major credit cards using authorize.net, a leading payment gateway since 1996 to safely and securely process payments for our customers. . We also accept purchase orders from Federal, State and Local governments as well as government credit cards. Be confident that the information you provide is kept safe and secure.
Most internet orders are processed and shipped withing two days with the exception of back ordered or custom items. Products are shipped using UPS, USPS and FedEx. We will choose the fastest and best shipping method to your address. You have the option to select Next Day, 2nd Day and 3rd Day Air at your expense. These options will be available at check-out. RUSH orders received after 1:00pm will be shipped out the next day. WE DO NOT SHIP OUTSIDE THE US.
Returns - Money Back Guarantee
If you are not satisfied with your product you may return it within 30 days for a refund, minus shipping cost and a 10% restocking fee. The item must be in 100% original condition with all labels and papers. Prior authorization is required before returning any items. Return requests can be made through the website.
Please call 419-629-2603 or use our contact form to speak with a sale consultant concerning your special request. Special orders require a deposit upon order placement.
The Federal ban on assault weapons has been lifted. The Federal ban only. Some states still have bans and limitations on firearms and feeding devices. The ultimate responsibility for knowledge of the law and abiding by these laws is the customer's. Please know the law and order parts responsibly.
To become a dealer, fax, use our contact form or email us a copy of your FFL or your store tax ID (Fax: 419-629-2173 or Email: firstname.lastname@example.org). Next, create a new account on our website. Fill in the required information for dealer pricing access. It will take 48 hours to verify your FFL and Tax ID. Once verified, you will be able to login and receive dealer pricing. We will contact you once your account has been activated.
Military & Law Enforcement Discounts
To receive L.E. discounts fax, use our contact form or email us a copy of your L.E. ID (Fax: 419-629-2173 or Email: email@example.com). Next, create a new account on our website. Fill in the required information for dealer pricing access. It will take 48 hours to verify your information. Once verified, you will be able to login and receive discounted pricing. We will contact you once your account has been activated.
If you have questions about a product, order or need support, please don't hesitate to contact us. We are always eager to help.
Precision Reflex, Inc.
710 Streine Drive
New Bremen, OH 45869
Phone: (419) 629-2603
Telephone orders, questions or support
Someone is available to take your call
Monday through Friday
8:00am - 4:00pm (EST)
All prices are in US dollars